Privacy Policy

This Privacy Policy explains how Thawra collects, uses, and protects your personal data when you visit www.thawra.co.uk (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect details about the web pages or products you view, referral websites, and how you interact with the Site. We call this information “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Small data files placed on your device that may include a unique anonymous identifier. You can learn more about cookies and disable them at All About Cookies.

  • Log Files: These track actions on the Site, collecting your IP address, browser type, Internet service provider, referring/exit pages, and time stamps.

  • Web Beacons: Electronic files used to track how you browse the Site.

How We Use Your Personal Information

We use the information we collect to:

  • Communicate with you,

  • Screen our orders for potential risk or fraud,

  • Provide you with information or advertisements related to our services based on your preferences.

We use Device Information to help us screen for potential risks and fraud (e.g., using your IP address) and to improve and optimise the Site (for example, to generate analytics on how customers interact with the Site).

Sharing Your Personal Information

We share your Personal Information with third parties to assist with the operation of our Site. For instance:

  • Squarespace powers our website. You can read more about their privacy practices on their website.

  • Google Analytics helps us understand Site usage. You can learn more about how Google uses your data here. You can also opt out of Google Analytics here.

  • We may also share your data to comply with laws or respond to legal requests (e.g., subpoenas, search warrants).

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing. You can learn more about how targeted advertising works and how to opt-out at:

You can also opt-out of some services via the Digital Advertising Alliance opt-out portal.

Do Not Track

We do not alter our data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

As a UK or EU resident, you have the right to:

  • Access personal information we hold about you,

  • Request corrections, updates, or deletion of your data.

If you'd like to exercise any of these rights, please contact us using the information below. We process your data to fulfil contracts with you or for legitimate business interests. Please note that your data may be transferred outside the UK/EU, including to Canada or the U.S.

Data Retention

We retain your personal data, including order details, for our records unless you request its deletion.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in practices, regulations, or for other operational reasons.

Contact Us

For further information about our privacy practices, questions, or complaints, please contact us by email at info@thawra.co.uk.